Terms of service
Terms of Service
By placing an order with Aquo Jewelry you agree to these terms.
- Product photos and descriptions are prepared with care. Moissanite is not a natural diamond. Plated finishes can wear over time with friction, perfume, and chemicals, even with a protective coating.
- Orders are prepared to order. Please allow 10–14 days for making and delivery.
- Promotions (including buy-2 10% off and free shipping) apply only as shown at checkout.
- Quality faults are handled under our Returns & Exchanges policy. Change of mind and sizing exchanges are allowed only on the terms stated there.
- We may refuse or cancel an order in case of pricing error, stock issue, or suspected fraud.
- Hong Kong law applies.
Questions: aquo.jewelry.official@gmail.com